The World Retail Congress brings together the leaders of today’s global retail industry from the established market leaders to the most innovative start-ups and disruptors; from national market leaders to the most international. What unites them all in this fast changing new retail landscape is their focus on serving the needs of today’s consumers and ensuring that their businesses are dynamic, evolving and focussed on delivering innovation. For three days each year, the Congress provides an unrivalled high-level forum for these retail leaders to meet to share insight, form powerful connections and to help shape the retail future.

In delivering this agenda, the Congress works closely with retail leaders and industry advisors to build a programme that goes to the heart of all the key issues. A programme with over 130 speakers is brought together that combines senior retail speakers, from some of the world’s biggest, to the newest businesses, as well as leading industry stakeholders from global economics, politics, finance and NGOs.

Since the Congress launched in 2007, the industry has embraced the digital world, seized international growth opportunities and above all, risen to the series of unprecedented challenges. View our infographic to see how the Congress has evolved and often been at the forefront of changes in the industry.