Skip to main content

Woolworths warns South Africa against scams online

| News

Woolworths is urging customers to exercise caution online as a fake promotion claiming to offer a “meat box” for R200 continues to circulate widely on Facebook. The retailer confirms that no such promotion exists and that the posts are part of an organised scam targeting unsuspecting shoppers.

The scam is being shared by newly created fake Facebook accounts using doctored Woolworths imagery and fabricated “customer” comments to appear legitimate. Customers are directed to external links, often beginning with a survey, that ultimately request banking details. No products are delivered, and victims risk unauthorised deductions from their accounts.

Woolworths’ cybersecurity and social media teams are actively reporting and escalating each fraudulent post as it appears. Meta, the parent company of Facebook, is aware of the scam and is committed to assisting in removing posts.

Rachel Alberts, Senior Communications Manager for Woolworths, said: “Hundreds of customers have contacted us on social media asking whether the R200 box of meat is real. Our team is responding to each message to confirm that the deal is a scam. It’s great to see Woolies customers being cautious and checking with us directly before clicking on nefarious links posted by fake Facebook accounts, many of which were only created a week ago.”

TIPS TO AVOID SCAMS ONLINE

  • Ensure that the website URL is correct, Woolworths has only one online site: www.co.za
  • Deals that are too good to be true should ring alarm bells.
  • If there are suspicious details, always contact the company directly to validate a promotion or deal.

Customers are invited to be in touch with Woolworths directly via social media if there are concerns around legitimacy of promotions, the team is available to confirm all existing deals, and caution against possible scams.

Pin It

Related Articles

KFC has launched KFC Rewards, a new loyalty programme that flips the script on what it means to be rewarded. Forget points. Forget discounts at the till. This is about feeding all your obsessions.
SPAR Group chairman Mike Bosman and deputy chair Dr Shirley Zinn have resigned from the retailer’s board, citing mounting hostility and alleged threats from some current and former retailers and former employees.
More than half of the 6 000 spots available at the 33rd SPAR Women’s Challenge in Gqeberha have been snapped up despite the iconic event still being almost two months out.
The search for South Africa’s best boerewors is down to the top 10 finalists after months of recipe testing and rigorous judging. 
Shoprite is strengthening its position in South Africa's grocery sector as consumers increasingly prioritise affordability and value when choosing where to shop.