Skip to main content

Woolworths warns South Africa against scams online

| News

Woolworths is urging customers to exercise caution online as a fake promotion claiming to offer a “meat box” for R200 continues to circulate widely on Facebook. The retailer confirms that no such promotion exists and that the posts are part of an organised scam targeting unsuspecting shoppers.

The scam is being shared by newly created fake Facebook accounts using doctored Woolworths imagery and fabricated “customer” comments to appear legitimate. Customers are directed to external links, often beginning with a survey, that ultimately request banking details. No products are delivered, and victims risk unauthorised deductions from their accounts.

Woolworths’ cybersecurity and social media teams are actively reporting and escalating each fraudulent post as it appears. Meta, the parent company of Facebook, is aware of the scam and is committed to assisting in removing posts.

Rachel Alberts, Senior Communications Manager for Woolworths, said: “Hundreds of customers have contacted us on social media asking whether the R200 box of meat is real. Our team is responding to each message to confirm that the deal is a scam. It’s great to see Woolies customers being cautious and checking with us directly before clicking on nefarious links posted by fake Facebook accounts, many of which were only created a week ago.”

TIPS TO AVOID SCAMS ONLINE

  • Ensure that the website URL is correct, Woolworths has only one online site: www.co.za
  • Deals that are too good to be true should ring alarm bells.
  • If there are suspicious details, always contact the company directly to validate a promotion or deal.

Customers are invited to be in touch with Woolworths directly via social media if there are concerns around legitimacy of promotions, the team is available to confirm all existing deals, and caution against possible scams.

Pin It

Related Articles

At a time when every rand counts and with loyalty usage at record levels and promotions increasingly shaping shopping decisions, Pick n Pay’s returning Smart Shopper Price Palooza campaign shows how loyalty-driven promotions can translate into real…
By Karen Keylock, National Retail Franchising Manager at Nedbank Commercial Banking The South African retail fuel sector is not in decline – it is evolving. This message resonates at every retail fuel conference I attend, including last week’s BP S…
By: Leighton Koopman – Cape Times Pick n Pay CEO Sean Summers welcomed Springbok captain Siya Kolisi as their new ambassador on Thursday (05/02/2026).with Kolisi eager to expand his community-focused initiatives with the South African retail giant.
Since its introduction last year, Woolworths’ MyDifference loyalty programme has marked a significant shift in how the retailer rewards, engages and builds long-term relationships with its customers, moving beyond traditional points-based loyalty to…
By Nicola Allen, Senior Analyst at Trade Intelligence There is something in human nature that makes us partial to taking a bit of a gamble. From Capetonians stepping outside without both sunscreen and an umbrella to marking off our lucky numbers on…