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New claims emerge over Woolworths supplier treatment

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Another former supplier has accused Woolworths of intimidation and unfair business practices, adding to growing scrutiny over the retailer’s supplier relationships.

Seafood company Grey’s Marine claims Woolworths gradually pushed the family-run business into collapse after more than 30 years of partnership. The allegations follow recent claims by chocolatier Kees Beyers, who also accused the retailer of damaging his business.

Joy and Trevor Grey said their company grew from a small operation into one of Woolworths’ largest seafood suppliers, employing about 200 people and generating more than R200 million annually at its peak.

According to the family, the relationship deteriorated after leadership changes within Woolworths Foods. They allege the retailer imposed strict exclusivity conditions, reduced business volumes and pressured them into costly investments, including a R5 million packaging machine.

The family further claims Woolworths removed Grey’s Marine’s Johannesburg seafood counter operations — reportedly worth around R80 million a year — and transferred the business to a competitor. Joy Grey alleged they were pressured into accepting just R5 million for the business segment and equipment.

They also accused Woolworths executives Chan Pillay and Ibrahim Musaji of intimidation during negotiations and claimed exclusivity rules were not applied equally to competitors.

Woolworths did not directly deny the allegations. In a short statement, the retailer said Grey’s Marine had raised concerns with the company and that discussions were under way with senior leadership. It added that the matter would remain internal for now.

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