By Blake Raubenheimer, Omnichannel Executive at SPAR Group

As South Africa moves deeper into the digital retail decade, partnerships like SPAR and Uber Eats show how innovation can serve inclusion. They reveal how technology, often seen as disruptive, can rebuild social and economic infrastructure from the ground up.

South Africans will soon be able to apply for Smart IDs and passports at Pick n Pay, Boxer and TFG outlets, following a new partnership between the Department of Home Affairs (DHA) and TymeBank.

By: Lorna Hopkin, retail specialist, EMEA, Zebra Technologies

Your jeans and nearly all other products sold in the European Union (EU) will soon require their own travel document – a Digital Product Passport (DPP), containing comprehensive information about their origin, materials, environmental impact, and disposal recommendations.

Checkers has launched South Africa’s first smart shopping trolley, pioneering a major step towards a frictionless, technology-led in-store experience.

Rosebank Mall has flipped the switch on what is believed to be South Africa’s largest commercial hybrid energy system.

Pick n Pay’s extended retail banking solution is available at over 1 400 stores nationwide and one of the most cost-effective in the country

Pick n Pay has upgraded and advanced its Pick n Pay Mobile service by introducing a new mobile app which incorporates advanced features such as instant eSIM activation and the ability for consumers to self-RICA in minutes.

By: Gregory Saffy - BizCommunity

As more consumers choose to shop at digital stores rather than physical ones, the customer is no longer just king of e-commerce; they’re in the driver’s seat, demanding speed, clarity, and ease at every turn of the sales journey.

By Wendy Tembedza, Partner at Webber Wentzel

The use of artificial intelligence (AI) in retail continues to generate discussion. This is largely due to the benefits that retailers have realised by using the technology across various parts of the business value chain.