Skip to main content

Immersing the shopping centre industry in valuable retail skills

The South African Council of Shopping Centres (SACSC) has introduced a groundbreaking new education programme designed to provide centre-management teams with a better overall understanding of the retail environment.

Forming part of the SACSC’s tailored education offering, the Retail Immersion Programme puts shopping-centre teams on the same page as their retail counterparts.

It has received positive feedback since the start of the pilot programme in March, with its content benefitting each participant’s own unique working situation.

Concluding in December 2016, the pilot course has been provided free of charge to one hundred SACSC members in the Western Cape, KwaZulu-Natal and Gauteng, with additional registrations made available at a subsidised cost.

“The main objective of this programme is to assist in developing business acumen within the centre-management team and instill team members with a retail focused mentality. We give them the right tools to navigate the entire retail landscape with ease,” says Amanda Stops, CEO of SACSC.

Open to anyone involved in the shopping-centre industry who would like to have a better understanding of the retailing business, the course’s unique approach to skills development has proved particularly beneficial to centre managers, operations managers, leasing consultants and marketing managers.

The 10-month course also features guest lectures by carefully selected, well-known retail experts, and is presented on behalf of SACSC by Sash Padayachee of Taleo Consulting.

Padayachee, armed with over 29 years of experience in the fashion retail industry, has conducted training within the retail sector in seven countries and has worked in South Africa, Botswana and the United Arab Emirates (UAE).

He is responsible for the design and establishment of retail academies in the Middle East intended to promote job creation while focusing specifically on women empowerment. In his career he has gained a wealth of experience in various retail posts from the sales floor up, including head of the Edcon Retail Academy and general manager for learning and development in the Landmark Group.

“Padayachee has proved that he is as passionate about skills development as we are. Together, we have created a course that is inspiring and insightful, and we believe that the lucky participants included in the programme are going to walk away with a very different perspective of the industry they work in, and new ideas about how to best improve the shopping centres they work for,” says Stops. “With our new Retail Immersion Programme the SACSC wanted to go above and beyond the usual training exercise, providing a modern and innovative platform of excellent relevance to the industry right now.”

SACSC is the official umbrella body of all involved shopping centres, including owners, developers, managing agents, brokers, professionals, retailers, marketers, service providers, financers and researchers. It was officially launched in 1991 to advance the retail and retail property sectors of South Africa. SACSC promotes the interests of the sector both in South Africa and internationally, while addressing issues and meeting challenges within the industry. It engages with associated sectors and other stakeholders on behalf of its members and highlights the role of shopping centres as a major resource for all communities in South Africa.

“It is imperative for an organisation like the SACSC to keep up-to-date with current developments in the retail industry, providing as many meaningful opportunities as possible to share this information with our members in new and exciting ways,” says Stops.

Pin It

Related Articles

Source: Tesco PLC One of the most revolutionary retailing improvements in decades gets underway in earnest this week when Tesco becomes the first supermarket in the UK to upgrade an entire product range over to a new scanning system.
Sixty60 is the first online retailer in South Africa to introduce a Smart AI shopping assistant that is personalised to every user. Pixie - developed entirely in-house by ShopriteX - predicts what individual customers actually need, and when they ne…
The Shoprite Group has taken a deliberate step towards extending its financial services ecosystem into South Africa’s informal economy through the acquisition of a majority stake in R&A Cellular, subject to regulatory approval.
Retailers and fast-food chains in South Africa are increasingly rolling out self-service technologies — including smart shopping trolleys and digital ordering kiosks — aimed at speeding up the checkout process and improving convenience for customers.
The Shoprite Foundation and the Development Bank of Southern Africa (DBSA) launched their first jointly funded robotics laboratory at the Siyifunile Secondary School in Dullstroom, Mpumalanga on 12 March. The lab will provide students with hands-on…