Skip to main content

Online promotions leave Tesco feeling the strain

| International retailers

Tesco Direct was forced to apologise to customers following “unexpected high demand” which will result in all deliveries taking 5-7 days.

In a statement posted on its website, Tesco said: “We are currently experiencing high demand. If you choose Click + Collect or Standard delivery, please allow five to seven days for your order to arrive. Express delivery is currently unavailable.”

The “Express delivery” is a next day delivery service, akin to others that have appeared this year as retailers struggle to provide the best postage options possible

Tesco, the UK’s biggest supermarket chain, added that “orders from our partners will be unaffected.”

With the key Christmas trading period approaching, and online shopping becoming increasingly popular, unprepared retailers face strains on their systems from a higher volume of orders, particularly with Black Friday looming.

It has been speculated that Tesco has taken this step because of the appeal related to its Clubcard Boost promotion, which allows Club Card members to exchange £5 worth of vouchers for £10 worth of online shopping, which can be used for items like electronics as well as grocery shopping.

Pin It

Related Articles

Spar reports growth of 3.3% as global retail sa...

SPAR, the world’s largest food retail voluntary chain, has seen annual retail sales break the €40 billion mark for the first time, today reporting global sales revenue of €41.2 billion for the year ending December 31st, 2021. The figures represent...

Informal Retail in Africa: Could Technology be ...

Since the turn of the century and consistently for nearly a decade before the COVID-19 pandemic ravished global markets, Africa was home to the fastest growing economies. The shoots of positive growth it demonstrated afforded it the title of the “...

Consumers need a good reason to shop this Black...

Last year’s Black Friday retail sales massively underperformed for many reasons, according to Marino Sigalas, Account Director at The MediaShop. He says that some consumers were not comfortable with the thought of being shoulder to shoulder with o...

Checkers launches deals onto its Sixty60 home d...

Retailer Checkers says that customers using its Sixty60 home delivery service will now be able to benefit from its Xtra Savings rewards programme.

SA wipe manufacturer Sani-touch is ahead of the...

In the UK a government minister is calling for a new law to ban wet wipes that contain plastic. Labour minister Fleur Anderson argues that around 90% of the 11 billion wet wipes used in the UK per year contain some form of plastic that turns into ...