Shoprite Group upskills 4 000 employees

10 April 2018 | On the move

More than 4 000 employees from the Shoprite Group’s fresh food departments will be upskilled as a result of the retailer’s latest training programme, which delineates a clear career path for all those working in, among others, its bakeries, delis, and fish departments.

At the centre of this programme is the assistant chefs training course (an NQF 2 qualification) which, in partnership with the International Hotel School, is offered to employees of the Group. The course takes place over four months in monthly 3-day block sessions, which are further supported by ongoing workplace application and mentorship.

Upon completion participants will have skills ranging from telephone etiquette and technical knife skills to the preparation of sauces from scratch.

Employees from the Shoprite Group’s fresh food departments learning how to perfect their dishes at the assistant chefs training course.

The first group of participants - 157 mainly female staff members - recently commenced training in Gauteng at the International Hotel School, and already the intense training is re-energising the fresh food departments.

“Everyone is rethinking their recipes and techniques, while also learning new ones. We are certain that upskilling our team will drive our business and the economy. As South Africa’s largest private sector employer this is about more than just delivering better products and services to our customers. We want to offer our employees opportunities to grow their careers and continue climbing the culinary ladder within and outside our business.”

- Moga Pillay, spokesperson for the Group’s training programmes

Lucretia Mathedimosa, a deli controller at Checkers Hyper Montana in Pretoria, is one of the participants. She believes this course is changing the direction of her career and is positive it will open doors.

“I am learning valuable skills during this training and am excited to take it back to store and use it to grow. I can’t wait to see customer’s reaction to my homemade mayonnaise.”

- Lucretia Mathedimosa, a deli controller and participant of the assistant chefs training course