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Does mayonnaise taste better in glass?

| Supplier news

The Advertising Standards Authority (ASA) has ordered Consol Glass to withdraw a billboard advertisement that read: “May your Mayo taste like Mayo. Ask for it in a glass.”

The ruling comes after a complaint by RCL Foods Ltd‚ which argued that the advertisement was damaging not only to the Nola Mayonnaise brand‚ but mayonnaise brands sold in plastic containers.

“Essentially‚ it communicates that mayonnaise only tastes like mayonnaise should taste when it is sold in a glass container‚” the company held.

The billboard‚ according to the company‚ was therefore likely to discredit mayonnaise products sold in plastic containers in the eyes of consumers. As a result‚ the billboard was disparaging.

The company further argued that the advertisement was not factual‚ as there was no evidence to suggest that consumers perceived only mayonnaise in a glass container as tasting like real mayonnaise.

In response to the complaint‚ Consol argued that the advertisement did not make a statement of fact‚ but amounted to a value judgment‚ matter of opinion or subjective assessment.

“The advertisement and the statement is one of opinion and amounts to puffery. It does not attack‚ discredit or disparage other products‚” the glass company argued.

Consol Glass further argued that there was no suggestion that consumers would interpret the advertisement to mean that mayonnaise tasted better in a glass container.

The ASA‚ however‚ disagreed.

“The message does not simply reflect on the whole experience of mayonnaise in glass‚ but focuses on a very specific measurement – that of taste. In addition‚ it does not simply reflect on how good mayonnaise in glass tastes – it criticises how mayonnaise not in glass tastes‚” the authority said.

The ASA ordered Consol Glass to remove the advert with immediate effect after the date of the ruling.




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